Cancellation Policy

Please read the below stated points for any cancellations.

Please understand that the points mentioned in the policies are with reference to the time slots onthe www.neerumittal.com website selected by the user in checkout process.

Orders are processed in time slots and we accept cancellation requests with reference to time slotselected by customer in order placed. Consider conditions stated below -

1. If the cancellation request comes to Neerumittal.com before 24 hours to the start of time slotselected - 50% of order value is charged as cancellation charges. 50% refund to Bank Account.

In any of the cases above Wallet refunds and Bank refunds can be initiated only at the discretion ofcompany considering the reasons of cancellation like unfortunate events, calamities or unavoidablecircumstances. No claims to refund can be made by customer to overrule above stated clause.

NO cancellation requests are accepted on order placed in following categories.

1. Same day delivery category - If your date of placing an order and delivery date of that orderare same, we do not accept cancellation request. If you cancel it, or receiver does not receiveit - you are not entitled to any refund.

2. Special day orders cannot be cancelled and no refund is initiated for them.

Same day Orders

We allow users to select the same date of delivery on which he/she is placing the order i.e. orderdelivery and order placed date is same. We attempt to do same day delivery of the requested productsbut DO NOT PROMISE so.

We will process same day delivery orders within 24 hours of requested date and time slot.

1. Neerumittal.com takes same day orders for day and evening time slots till 4 pm. It is attemptto do same day delivery and not a promise, though we make our 100% effort to deliver on thesame date as order placed